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Utilities

eSuite e-Utilities Website Browser Issues

We have heard from some customers that they are having issues utilizing or eUtilities website for accessing utility account information and making online payments depending on the web browser program that they have on their devices. We are looking into these issues to determine the cause and as...

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eSuite e-Utilities Security Changes

Creating an eUtilities User Profile As part of a recent update to our software, customers must create a User Profile in order to access utility account information and make payments online. To establish a user profile: Open https://esuite.cityofelyria.org/eSuite.Utilities. This will bring up the...

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