City of Elyria > Departments > Utilities




  • Status of Utility Bill Payment Options

    We appreciate your patience and cooperation during our transition to a new software system. The process is taking longer than anticipated as we configure our payment systems to provide additional functionality, while ensuring safe and secure payment methods for our customers.

    Below are the options that you have for making your payment, as well as the status of a few options that have are being revamped as a part of this process.

    Payment Method Status
    Pay In-Person at the Utilities Office Open Business Days from 8:00A.M. – 4:25P.M.Located in City Hall at 131 Court St.
    Pay via US Mail Always Accepted
    Pay at any Drug Mart Locations According to Drug Mart Hours
    Pay online with your Financial Institution Always Accepted
    Pay via automatic withdrawal from you bank Must be set-up through the Utilities Office
    Pay online through the City of Elyria website Now accepting payments
    Pay by Phone (Using Credit Card) Now accepting payments


    The following is a list of new features that are being added to our online payment system:

    Function Status
    Account History (Bills, Payments etc.) Active
    Consumption Visualization and Analysis Expected By 12/01/2015
    View Bill Online Expected By 12/01/2015
    eBill Enrollment (Receive Bill by Email) Expected By 01/01/2016
    Set-up your Account for Recurring Credit Card Payments Expected By 01/01/2016